Terms & Conditions

1. Introduction

Welcome to iMark Service Centre. By accessing our website or using our repair services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.

2. Services

iMark Service Centre provides repair services for electronic devices including iPhones, iPads, MacBooks, Apple Watches, AirPods, and related accessories. All services are subject to device condition and technical feasibility.

3. Device Inspection & Diagnosis

All devices submitted for repair will undergo an initial inspection. The diagnosis provided is based on visible and testable issues. Additional faults, if discovered during repair, will be communicated to the customer before proceeding.

4. Repair Approval

No repair work will be carried out without customer approval. Once approved, the repair process will begin, and charges will apply as communicated.

5. Pricing & Payments

All repair costs will be informed prior to service. Prices may vary based on the issue and required parts. Full payment must be made upon completion of the repair before device collection.

6. Turnaround Time

Estimated repair time is provided based on the nature of the issue. While we aim to complete repairs within the given timeframe, delays may occur due to parts availability or unforeseen technical issues.

7. Warranty Policy

Repairs may include a limited warranty on parts and service, depending on the type of repair. Warranty does not cover physical damage, water damage, or mishandling after the repair.

8. Data Responsibility

Customers are advised to back up all data before submitting their device. iMark Service Centre is not responsible for any data loss during the repair process.

9. Unclaimed Devices

Devices not collected within 30 days of repair completion may be subject to storage charges or disposal, at the discretion of iMark Service Centre.

10. Liability

iMark Service Centre is not liable for: Pre-existing damage Loss of data Issues arising after repair due to external factors or misuse

11. Device Condition

Some repairs, especially involving internal components or water damage, carry inherent risks. By proceeding with the repair, the customer acknowledges these risks.

12. Changes to Terms

iMark Service Centre reserves the right to update or modify these terms at any time without prior notice.

13. Contact Information

For any questions regarding these terms, please contact iMark Service Centre through our website or visit our service location in Hyderabad.